Privacy Policy

1. Introduction

Block Brown (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, www.blockbrown.co.uk (the “Site”), and how we comply with the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018. 

2. Data Controller

Block Brown is the data controller responsible for your personal data collected through this Site.

3. Information We Collect

We may collect the following types of personal information from you:

  • Information you provide directly:
    • Contact information (e.g., name, email address, phone number) when you contact us through the Site.
    • Any information you provide when you submit inquiries or feedback.
  • Information collected automatically:
    • Technical information, including your IP address, browser type, operating system, and device information.
    • Usage information, such as pages visited, time spent on the Site, and other analytics data.   
    • Cookies and similar tracking technologies (see our Cookie Policy below).

4. How We Use Your Information

We use your personal information for the following purposes:

  • To respond to your inquiries and provide customer support.   
  • To improve our Site and services.
  • To analyse website usage and trends.
  • To comply with legal obligations.
  • To send you information that you have requested.

5. Legal Basis for Processing

We process your personal information based on the following legal bases:

  • Consent: When you provide us with your consent to process your data for specific purposes.
  • Contractual necessity: When processing is necessary for the performance of a contract with you.
  • Legitimate interests: When processing is necessary for our legitimate interests (e.g., improving our services), provided that your rights and interests do not override those interests. 
  • Legal obligation: When processing is necessary to comply with a legal obligation.

6. Sharing Your Information

We may share your personal information with:

  • Third-party service providers who assist us in operating our Site and providing our services (e.g., website hosting, analytics).
  • Legal authorities when required by law.

We will not sell or rent your personal information to third parties.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.  

8. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law.  

9. Your Rights

Under the UK GDPR and the Data Protection Act 2018, you have the following rights:

  • Right to access: You have the right to request access to the personal information we hold about you.
  • Right to rectification: You have the right to request that we correct any inaccurate or incomplete personal information.
  • Right to erasure (right to be forgotten): You have the right to request that we delete your personal information in certain circumstances.
  • Right to restrict processing: You have the right to request that we restrict the processing of your personal information in certain circumstances.
  • Right to data portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.   
  • Right to object: You have the right to object to the processing of your personal information in certain circumstances.
  • Right to withdraw consent: If we rely on your consent to process your data, you have the right to withdraw it at any time.   
  • Right to lodge a complaint: You have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

To exercise these rights, please contact us using the contact information provided below. 

10. Cookies and Tracking Technologies

Our Site may use cookies and similar tracking technologies. Please refer to our Cookie Policy for more information.

11. Links to Other Websites

Our Site may contain links to other websites. We are not responsible for the privacy practices of those websites.   

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.  

13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:  

hello@blockbrown.co.uk

Cookie Policy (Example- add this to the same page, or link to a separate page)

This website uses cookies to enhance user experience.

  • What are cookies? Cookies are small text files that are placed on your device by websites you visit.
  • How we use cookies: We use cookies for analytics and to improve site functionality.
  • Types of cookies: We may use essential cookies, performance cookies, and analytics cookies.
  • Managing cookies: You can manage your cookie preferences through your browser settings.